faq

General

What is Grubbable?
Grubbable is a Detroit startup with the mission of creating an influential network of restaurants, consumers, and farms & artisans that are promoting locally sourced and natural ingredients for healthier living.
Why did you start Grubbable?
We want to live better, and it starts with what we eat. But we found that high quality foods are often more expensive, lacking exposure, and difficult to standardize. So we started a local food network that connects and promotes communities, restaurants, and farms & artisans that love to use local & natural ingredients. See our story.
What does Grubbable offer?
Through our network, website, and mobile phone app, we point consumers to restaurants that serve locally sourced and natural ingredients. Grubbable members gain access to regular discounts at all partner restaurants and transparent information about ingredient use and farm & artisan sourcing.
How is Grubbable unique?
Grubbable is keeping it local. We want to build up the communities we work in by promoting healthy living, local economy, and the environment. Grubbable is making partnerships, not signing clients. We want to support our communities by partnering with restaurants, non-profits, and corporations that believe in our shared mission. Instead of each party trying to get the better end of the deal, we are trying to foster trust and create the best win-win scenarios for everyone.
How do you pick your partner restaurants?
Every restaurant in our network has been invited. In order to qualify, they must meet our sourcing standards. For most restaurants this means 50% locally sourced on one of the major food categories and 50% naturally produced on one of the major food categories - beef, poultry, pork, seafood, or produce. This is a minimum, and most of our restaurants are way above this threshold, only limited by seasonal and supply availability.

Standards

If you cannot find an answer here, check our standards page.

What do you mean by Local?
Local foods are grown or raised within a 400-mile radius of the supplied restaurant. For more details, see our standards.
What do you mean by Natural?
Natural foods are grown or raised using natural methods, without the use of products like unnatural pesticides or synthetic fertilizers in plants and hormones or antibiotics in animals. For more details, see our standards.
How do you pick your partner restaurants?
Grubbable is an invitation only network. Every restaurant that we partner with meets our sourcing standards. Exceptions to the rules below may apply to cafés, breweries, and distilleries.
  • At least one of the major food categories locally sourced and at least one of the major food categories naturally produced - beef, poultry, pork, seafood, or produce.
  • At least 50% of that category’s sourcing must meet the local or natural standard.
This is a minimum, and most of our restaurants are way above this threshold, only limited by seasonal and supply availability.
How do you know the restaurants are actually serving local & natural food?
Each restaurant has completed an extensive food survey detailing their sourcing. We ask about what locally sourced and naturally produced ingredients they have, what farms & artisans supply their kitchen, and what they specifically request when they order. This data is updated twice a year to ensure accurate information for Grubbable members. Grubbable and our partner restaurants are committed to providing food transparency.
What about seasonal ingredients?
Our partner restaurants update their sourcing information twice a year to ensure accurate and transparent information. This accounts for most major seasonal sourcing changes. In addition, seasonal does not usually apply to meat, but produce can be a bit tricky. A restaurant with seasonally sourced produce may not always serve local produce. This is one reason we have our 50% sourcing requirement. It shows a restaurant’s commitment to sourcing locally when available.
What do the ingredient badges mean?
The badges show a summary of information, so consumers know what local & natural ingredients a restaurant offers. A restaurant earns a badge by sourcing at least 50% of that ingredient locally or naturally. Badges do not guarantee that everything is local or natural, but they show a restaurant has a commitment to sourcing that ingredient locally or naturally when available.
Do more badges mean more local & natural?
Not necessarily. More badges does not always mean a restaurant is more local & natural. A restaurant with a big menu may have a large number of badges, but not all their dishes are locally and naturally sourced. Whereas, a restaurant with a small menu may offer only a few dishes, and all of them are locally and naturally sourced. The badges are simply meant to inform you which restaurants source which ingredients locally and naturally.

Consumers and Grubbable Members

How can I become a member?
The Grubbable app is FREE forever.
What restaurants can I get Grubbable member rates at?
You can get Grubbable member discounts at all Grubbable partner restaurants. Check out the restaurant list on the app or see the our restaurants page.
Why isn’t this restaurant a Grubbable partner?
Three main reasons this could be the case:
  • We did not know they serve local or natural foods, so tell us who they are and we will invite them to partner with us!
  • Although the restaurant may have good-tasting food, it may not meet our sourcing standards.
  • Some local food restaurants have not joined the Grubbable network. Let them know they should!
Can I recommend a restaurant to Grubbable?
Absolutely, you can tell them about us or your can tell us who they are. If we have not already contacted them, then we definitely will.
What does it mean when an items price says "market price"?
A menu item listed as “market price” means that the price may vary. An item’s price may change based on the day-of prices for the ingredients in that dish. Ask your server for the current price.
How do I update my account information?
When you are logged in to your account, you can edit your account information by clicking “My Account” in the upper right corner of any page. You can also edit your account information in our app settings.
Where can I report an issue about a restaurant or restaurant page?
For issues concerning one of our restaurant partners or their page, please email us at support@grubbable.com.

Restaurant Owners

If you cannot find an answer here, check our page for restaurants.

How do I become a Grubbable partner restaurant?
Click here or check our page for restaurants.
Why should my restaurant partner with Grubbable?
Grubbable is a fast growing network of restaurants, consumers, farms & artisans, nonprofits, and corporations that believe in healthy living. We provide you the exposure you deserve for serving locally sourced and naturally produced ingredients. Through our network, website, and mobile phone app we offer you customized rewards directly to loyal consumers, promoting to our network at large, useful data on customers & sourcing, membership access to your employees, and more.
What entails a restaurant partnership?
With restaurants, we want mutually beneficial partnerships. No clients. We want to grow our communities by partnering with you and working together on our shared mission. We aren’t asking for any fees—that is, no joining fee, subscription fee, or ongoing service fees. If you meet our sourcing standards and provide at minimum a 10% discount on entrées to all Grubbable members, then we would love to partner with you!
How do you pick your partner restaurants?
Our network is invite only. In order to qualify, your restaurant must meet our sourcing standards. For most restaurants this means 50% locally sourced on one of the major food categories and 50% naturally produced on one of the major food categories - beef, poultry, pork, seafood, or produce. This is a minimum, and we look for restaurants that are far above this threshold.
How do I edit my restaurant information?
Through the Grubbable phone app, go to the restaurant owner’s dashboard, click “Edit Restaurant” in the navigation. Or through the webiste, click "dashboard" in the upper right, and then click "Edit Restaurant".
How do I recover my password?
Click Here and enter your email. We will send you an email with a link to reset your password.
How do I update my local and natural ingredients list?
To update the ingredients you source locally and naturally submit a new local food survey by logging into dashboard on the website, and clicking manage > local food survey.
Can I put the Grubbable logo on my restaurant's website?
Check out our brand guidelines page. We have a few different options of logo styles you can choose from as well as rules around what you can and cannot do with our brand.

Farms & Artisans

My business is featured on your site as a farm or artisan. Is there anything I should do?
Let's get in touch! Email us at eat@grubbable.com.
How can I help Grubbable promote this local & natural food movement?
We are looking for ideas. Email us at eat@grubbable.com.